Privacy Policy

We collect information to provide and improve our Service. This includes:

**a. Information You Provide Directly:**

- **Account Registration:** When you create an account, we collect your name, email address, and password.
- **Payment Information:** For Pro subscriptions, we collect billing details (e.g., billing address). All payment card information is securely processed by our third-party payment processor, Stripe. We do not store full payment card numbers on our servers.
- **Menu Data:** Content you upload to your menus, including item names, descriptions, prices, images, group organization, and any translations you provide or modify.
- **Communications:** Records of your correspondence with us (e.g., customer support inquiries).

**b. Information Collected Automatically:**

- **Usage Data:** Information about how you access and use the Service, such as the pages you view, the features you use, menu views, language switches, and the time spent on certain activities. This helps us understand user behavior and improve our service.
- **Device and Technical Information:** Your IP address, browser type, operating system, device identifiers, and other technical data.
- **Cookies and Tracking Technologies:** As detailed in our Cookie Policy, we use cookies and similar technologies to collect information about your browsing activities.

We use the collected information for various purposes:

- To provide and maintain the Service, including managing your account and menus.
- To process your subscription payments via Stripe.
- To improve our AI translation models and features. Menu data used for this purpose is typically anonymized or aggregated to protect your privacy.
- To understand and analyze how you use the Service, personalize your experience, and offer relevant features.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you updates, marketing communications, and promotional offers (you can opt-out at any time).
- To detect, prevent, and address technical issues, fraud, or security incidents.
- To comply with legal obligations and enforce our Terms and other agreements.

We may share your personal information with third parties only in the following circumstances:

- **Service Providers:** We engage trusted third-party service providers to perform functions on our behalf, such as payment processing (Stripe), cloud hosting, analytics, and customer support. These providers have access to your personal information only to perform their services and are obligated not to disclose or use it for any other purpose.
- **Legal Requirements:** We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights and property.
- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will ensure appropriate safeguards are in place.
- **With Your Consent:** We may share your information with third parties when we have your explicit consent to do so.

Your data, including menu content, is stored on secure cloud servers operated by reputable providers. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to provide the Service, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations. If you terminate your account, we may retain certain information for a reasonable period for backup, archival, and audit purposes, or as required by law.

Depending on your location and applicable data protection laws (such as GDPR in the UK and APPI in Japan), you may have the following rights regarding your personal information:

- **Right to Access:** Request a copy of your personal data.
- **Right to Rectification:** Request correction of inaccurate or incomplete data.
- **Right to Erasure ('Right to be Forgotten'):** Request deletion of your personal data under certain conditions.
- **Right to Restrict Processing:** Request the restriction of processing your personal data under certain conditions.
- **Right to Object to Processing:** Object to our processing of your personal data under certain conditions.
- **Right to Data Portability:** Request transfer of your data to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below. We may require specific information from you to verify your identity before processing your request.

Our Service is not intended for individuals under the age of 13 (or 16 in certain jurisdictions, such as the UK/EU). We do not knowingly collect personal information from children without parental consent. If we become aware that a child has provided us with personal information without verifiable parental consent, we will take steps to remove such information and terminate the child's account.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Effective Date' at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].