Privacy Policy

This Privacy Policy explains how MenuConverter ("we", "us", "our") collects, uses, and shares personal information when you use our Service.

This policy applies to our website and app experiences. The public menu viewer at /m/[slug] may be visited by end-users and can involve analytics and device data, as described below.

Information you provide

• Account information: name, email, authentication details, and account preferences.
• Billing details: payment-related metadata such as plan, invoices, and billing status. Payment card information is processed by our payment provider (e.g., Stripe); we do not store full card numbers on our servers.
• Menu content: menu items, prices, descriptions, images, organization, and translations you create or edit.
• Support communications: messages you send to us and related metadata.

Information collected automatically

• Usage data: pages viewed, features used, menu views, language switches, and interactions.
• Device and technical data: IP address, browser type, OS, and device identifiers.
• Cookies and similar technologies: see our Cookie Policy.

• Provide and operate the Service (accounts, menus, publishing, and translations).
• Process payments, subscriptions, invoices, and billing-related support.
• Maintain security, prevent abuse, troubleshoot issues, and enforce our policies.
• Understand product usage and improve performance and features.
• Communicate with you about updates, administrative notices, and support requests.

We share personal information only when necessary, such as:

• Service providers: vendors who help us run the Service (e.g., hosting, analytics, email delivery, and payments like Stripe), under contractual confidentiality and security obligations.
• Legal requirements: if required by law or to protect rights, safety, and the integrity of the Service.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

We store data using reputable cloud providers and use reasonable technical and organizational measures to protect personal information.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

If you delete your account, we may retain certain information for a limited time for backups, fraud prevention, and legal compliance.

Depending on your location and applicable law (such as GDPR or Japan's APPI), you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to request a copy/portability of certain data.

To make a request, email legal@menuconverter.com. We may ask for information to verify your identity.

The Service is not intended for children under 13 (or older where local law requires). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will update the "Effective date" at the top of this page when changes are posted.

Questions about privacy? Email legal@menuconverter.com.

For terms of use, see Terms & Conditions.